Reviews of Glarry GVA101 15 inch Acoustic Viola Natural

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Home > Reviews > Strings Reviews > Violas Reviews > Glarry GVA101 15 inch Acoustic Viola Natural Reviews

Customer Reviews(23)

4.6 out of 5

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Glarry GVA101 15 inch Acoustic Viola Natural

$65.99

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by M***z

on September 05, 2024

I've previously had good experiences with Glarry Music, but my recent viola purchase was disappointing. The viola arrived without a bridge, making it unplayable. When I contacted customer service, I was instructed to purchase a bridge myself through Amazon, which was frustrating. Although they promised a refund of $10.76 to cover the cost, I still haven't seen the refund in my account. This lack of follow-through has been both inconvenient and frustrating.

Service Team:

We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. Glarry