on January 03, 2024

I only gave it 3 stars because im confident that what I've experienced isn't the norm, but i gotta bring this up. I bought this guitar on sale as an early Christmas gift last year. Aside from various cosmetic issues like scratches from sandpaper and a chip near the neck joint i had high hopes for it as a cheap backup. Unfortunately it also has an assortment of other issues. *The string nut was cut so low on every slot that its impossible to play without major buzzing unless the action is a ...

I only gave it 3 stars because im confident that what I've experienced isn't the norm, but i gotta bring this up. I bought this guitar on sale as an early Christmas gift last year. Aside from various cosmetic issues like scratches from sandpaper and a chip near the neck joint i had high hopes for it as a cheap backup. Unfortunately it also has an assortment of other issues. *The string nut was cut so low on every slot that its impossible to play without major buzzing unless the action is astronomical high even though the neck is straight. Not to mention that the G string slot is so low that its almost touching the fretboard. Fresh out of the box it needed a new string nut. *grounding issues in the electronics causing Loads of buzzing unless you are touching the knobs, bridge or strings. *some frets were cut so low that i literally have to replace them. I understand that to make equipment like this cheaper you have to cut cost somewhere, but quality control at the end of your production line isn't the place to do it. In short it's going to easily cost me as much as the guitar was purchased for just to get a tech to repair this factory new instrument so its actually playable.

on January 26, 2024

After learning that my shipment had some defects the customer support team at glarry jumped in like lightning to help straighten it all out! That alone is worth changing my review to 5 stars. Now i really wish i would have contacted them first regarding my issues instead of posting a harsh review like i did. Thx again to the customer support staff for reaching out to help me. Im definitely buying from you guys again. And to whoever reads this comment, If your in the market for a great instru ...

After learning that my shipment had some defects the customer support team at glarry jumped in like lightning to help straighten it all out! That alone is worth changing my review to 5 stars. Now i really wish i would have contacted them first regarding my issues instead of posting a harsh review like i did. Thx again to the customer support staff for reaching out to help me. Im definitely buying from you guys again. And to whoever reads this comment, If your in the market for a great instrument at a great price, you wont regret buying from these guys.