on January 07, 2022
I understand this is a 99 USD guitar and you are doing your best to keep the price low to make it affordable to many but...two issues I have noticed from the get go. A minor issue is related to the frets edges which were sharp, I played it a bit to realize it had scratched my hand in a way that I'm still waiting for those scratches to heal, in the meantime I have used a file to smooth the edges, so that can be considered fixed, would be great if you could take care of smoothen it before shipping ...
I understand this is a 99 USD guitar and you are doing your best to keep the price low to make it affordable to many but...two issues I have noticed from the get go. A minor issue is related to the frets edges which were sharp, I played it a bit to realize it had scratched my hand in a way that I'm still waiting for those scratches to heal, in the meantime I have used a file to smooth the edges, so that can be considered fixed, would be great if you could take care of smoothen it before shipping, the first impression is always the most important and believe me those edges impress, negatively. The major issue are the tuners, very low quality and don't keep the tune, in my particular case the G tuner didn't work as expected and most of the tuners are not precise at all, I bought the Grover 6-in-line mini rotomatics for 60 USD, I hope that'll fix it. FYI, I bought this to experiment with a GK-3 installation so I'm using it for my Frankenstein tests. Best regards.
Service Team:
Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry