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4.7 5 7363

Guitars Reviews

4.7 out of 5


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Acoustic Guitars Bass Guitars Electric Guitars Left Handed Electric Guitars
Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By R***a
May 18, 2021
Crack on the finish of the rear of the guitar. The discovered the truss rod is inoperable from the factory, the guitar neck has a permanent back bow.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

May 19, 2021
Had an issue with the guitar. Customer service contacted me and resolved it immediately. I tried to change the satisfaction to 5 stars but it won't let me. If you have any issues they will help you quite politely.
Glarry GT501 40 Inch Cutaway Auditorium Acoustic Guitar Matte Spruce Front Folk Black Burlywood Sunset
By R***t
May 07, 2021
Never received guitar.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

May 13, 2021
Very pleased! Glarry jumped right on resolving my issue. So I give 5 stars review
Glarry GP Electric Bass Guitar w/20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By J***m
April 21, 2021
It has been a week, but the shipping status has never changed. Showing "on the way" ontario CA usa, been 5 days. I see a few people having the same issue. Let me know if it is ever gonna move from where it is sitting. If it was to be delivered on the expected day, it should have made some changes by now.
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

April 26, 2021
I complained previously that the shipping status did not show any changes. Oddly i got the shipment on the expected date. Too bad that i cannot change the satisfaction rate. The quality of the bass guitar is far better than expected. No scratch or cracks whatsoever, and the knobs are not wobbly either, unlike some youtube reviewers' claims. I do not know the sound quality and product quality of other bass guitars, but as a beginner who is a heavy metal fan, it creates the sound the right way, ...
Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By A***s
April 21, 2021
Received this product with quite a few flaws no screws for the control plate which was off of the guitar frets were a bit scratchy but that's not the problem. One of the strap buttons was missing aswell and the string trees were mounted wrong
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon.

Glarry GST Maple Fingerboard Electric Guitar Black Red
By C***y
April 18, 2021
I feel like this one was rushed in production. Came with either a misaligned neck or the bridge is off center. The high e is almost off the neck at the base. The pickups are slanted as well, but I think this is fixable easy enough. Not sure about the neck. May have to reset the bridge or reshape the pocket. Not worth packing it all back up, driving to ups to ship it back. If it wasn't for the neck, it would have been playable and a great deal..
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

May 12, 2021
Update: I had a some issues. Glarry reached out to me and took care of it promptly with excellent communication and customer service. I will be back to purchase from them again.
Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By D***y
April 18, 2021
I have not recieved my guitar, and UPS has not offered any help. The tracking number provided shows a package in the same place for 3 weeks, UPS says it should have arrived days ago but will not offer more help. I am hoping Glarry can help.
Service Team:

Thanks so much for your feedback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

April 27, 2021
Unfortunately UPS delivery service lost my guitar. UPS was very difficult in helping me with this situation, but the staff at Glarry were extremely quick to respond and begin figuring the situation out. As soon as I reported the guitar as being lost, I was speaking to a staff member to resolve the issue. Because I am moving soon, I had to cancel my order. However, because of the friendly service and prompt responses from staff, I will be getting a Glarry guitar in the future. During the pandemic ...
Glarry GP Electric Bass Guitar w/20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By S***s
April 17, 2021
Still saying on way to UPS after being shipped 13 days ago. Sent email and was told to wait another week and see if it updates. No that's BS!!!!
Service Team:

Thanks so much for your feeback. Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Glarry GP Electric Bass Guitar w/20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By M***u
April 13, 2021
I haven't received my order yet it has been almost a week and my package has not moved for four days
Service Team:

Thanks so much for your feedback. I am so sorry for the delay. Hope you will receive it soon. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

April 30, 2021
Update: This is actually really good. My package was lost so they te-shipped one to me and it came quickly and perfectly with out any damage. Will consider buying again
Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By J***y
April 12, 2021
Well, you asked I received Sunburst Tele wherein the bridge pickup was rusted and inoperable. You replaced it with another that was crushed in shipping and arrived with major finish cracks and chipping. You offered a $15 refund. Swell. No thanks.
Service Team:

Thanks so much for your feedback. Our customer-service will contact you soon. Glarry.

Glarry 170 Type Electric Guitar w/ 20W Amplifier Sunset White Black
By J***h
April 07, 2021
Gutar was delivered to wrong apt. UPS got it wrong. Ive emailed them but no reply. Neighbor kept it. I found packaging in dumptser. Very nice packaging.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department.We would censor more about the problem. Our customer - service will contact you soon. Glarry

April 10, 2021
After talking with Lin, problem seems to be resolved. Thats costomer service!
Glarry GP Electric Bass Guitar w/20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By A***n
April 05, 2021
Worst place to get a guitar, still haven't got mine
Service Team:

Thans so much for your feedback. We appreciate your support for Glarry. Sorry for the inconvenience caused to you! We will investigate your order’s status and reply you in 24 hours. Please pay attention to your emails. Glarry

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By J***M
April 02, 2021
This is 3rd Notice. Send me a prepaid return label . No more waste time.
Service Team:

Thanks so much for your feedback, our customer will contact you soon. If you don't receive our reply, please check your spam folder.

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By J***z
March 29, 2021
Not the one i ordered
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department.Our Customer - Service will contact you soon.

March 31, 2021
Awesome customer service, 100+ Stars
Glarry GTL Semi-Hollow Electric Guitar HS Pickups Red
By R***g
March 26, 2021
Dear Glarry, I received my Glarry GTL Semi-Hollow Electric Guitar yesterday. I was disappointed to find that the guitar had been damaged. Please see the photo for a the damage in the F hole. Thanks, Ron
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GTL Semi-Hollow Electric Guitar HS Pickups Red
By J***d
March 06, 2021
Same comment as the case. Shipped seperate, cracked all over. Id give a 0 for the satisfaction if it were possible.
Service Team:

We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GTL Semi-Hollow Electric Guitar HS Pickups Red
By J***n
March 05, 2021
Shipped unplayable guitar 2 tuners didn't tune.Guitar was not new fine scratches EVERYWHERE.Neck had a ding in it . Electronics had been messed with ground wire cut and removed causing loud buzz.Too many issues to list all.This guitar had obviously changed hands several times.When contacting glarry was told to take a bunch of pictures and they would consider exchange.I don't jump through hoops to get service.At the end of the day I have been inconvenienced taking up my valuable time.They shouldn ...
Service Team:

We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GJazz Electric Bass Guitar White pickguard Sunset White Blue
By S***m
March 04, 2021
The bass is amazing looking and the amp is perfect for practice and attaching headphones to. It sounds great so far. Shipping was fast and the package was packed very well. For such a cheap find I am amazed by it and I may order again. I'm willing to give this bass a 5 star review, but there is a MAJOR problem. The lower pickup DOES NOT WORK. I'm not sure what to do. I hope Glarry can offer a fix for it. EDIT: Glarry took care of my problem with a refund so I could get it fixed. GREAT customer ...
Glarry GT501 40 Inch Cutaway Auditorium Acoustic Guitar Matte Spruce Front Folk Black Burlywood Sunset
By J***y
March 02, 2021
Piece of crap. The neck is so warped you can't play it. And the freat bars will cut you cause they have sharp edges. I would send it back but aint worth the money. Very disappointed for my girl. She can't learn on this thing.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

March 21, 2021
Update on my last post. I was truly impressed on the quick response and resolvement of my issue. Glarry took care of it with professionalism and I will diffinately do business again. Im getting a higher end guitar and accessories. They really care about their customers. Thank you. We need more businesses like this.
Glarry GTL Semi-Hollow Electric Guitar HS Pickups Red
By W***l
February 28, 2021
Upon initial inspection of the guitar when it arrived Friday, I found a large crack in the neck pocket. The guitar was shipped loosely packed in a flimsy single wedge shaped cardboard box. All the guitars I've received in the past have been double boxed to help protect from shipper handling. I immediately emailed Glarry to have the defective guitar returned and replaced. I haven't heard back at this point. Once this issue is resolved, I'll post an updated review.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. If you don't receive our reply, please check your spam folder. Glarry

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By W***n
February 23, 2021
2 Giant cracks at the body. They wanted to fix it instead of the money back guarantee. Told them I want my money back. Buyer beware
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

March 02, 2021
Issue was resolved and much appreciated
Glarry GJazz Electric Bass Guitar White pickguard Sunset White Blue
By A***z
February 02, 2021
Came in unplayable, with no sound whatsoever! Had to take apart the entire bass to replace parts and re-solder the electronics just to get a sound out of it, DO NOT RECOMMEND FOR ANYONE NEW TO FIXING BASS GUITARS!
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GJazz Electric Bass Guitar White pickguard Sunset White Blue
By S***e
January 23, 2021
To be honest I didn't have crazy high expectations, and the actual sound of the bass is better than what I had expected for the price. I'm giving this a 1 star review because out of the box the fret ends are so sharp on both sides of the neck that's it's like a cheese grater for your hands. I'm going to have to get the proper tools and fix it myself or pay someone to do it which will probably cost more than the bass itself. Was looking forward to receiving it all week, and now i'm stuck with eit ...
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By E***d
January 11, 2021
Almost 2 weeks and I still haven't received the product. When i emailed them it took 2 days to tell me there is a delay. You are probably better off finding a pawn shop. Would not reccomend.
Service Team:

We are so sorry for the delay. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GJazz Electric Bass Guitar White pickguard Sunset White Blue
By T***y
January 05, 2021
I never Got it ... was a late Christmas present and I already told them about it so i look Like an ass ..
Service Team:

I am really so sorry for delay. You may receive it on Jan.07th. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By J***e
January 09, 2021
I had a GTL delivered to my house for an xmas present. When we opened it we found that both the volume and the tone knobs broken off. Upon hearing of the issue, the Glarry support team was very attentive and immediately sent me a replacement with all parts in tact and perfect working order. I was able to plug this one in and was amazed at the intonation and action right out of the box. I am very happy with the guitar and highly recommend it!
Service Team:

We are so sorry for the issues. Maybe the reply letter were in your spam folder, please chect it.If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you.Glarry

Glarry GJazz Electric Bass Guitar White pickguard Sunset White Blue
By K***o
January 04, 2021
Item keeps saying shipped on 12/23, no record of it shipping. Tracking says still not shipped. Glarry blames UPS, but they say they don't have it yet. Keep getting the runaround via email on both of my items. They charged me right away no problem but no one can tell me why it truly hasn't been shipped. Lame! EDITING to add that again I get a disjointed email from someone blaming UPS for not picking up the order after 12 days. NOT TRUE. SO ANNOYING!
Service Team:

We are so sorry for delay. Your order have been shipped wait for pick up. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar White Black Red Yellow Blue Sunset Burlywood Dark Blue Transparent Yellow
By J***s
January 06, 2021
Bass received on Jan. 4 It is defected has glue. all over it and pick guard scared. Looks like it is a return and repair attemped. I ordered another one, a GIB bass instead would like to return this one . Please send return info to be reimbursted.
Service Team:

We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GTL Semi-Hollow Electric Guitar HS Pickups Red
By C***k
January 15, 2021
MAJOR DAMAGE!!! Well, my guitar arrived today. --- I bought this for my daughter for Christmas. It arrived on the 29th. Not too upset about that because I ordered it on the 18th, knowing it could take up to 10 days for delivery. Well, being all excited when it arrived, when I saw the box, I was immediately concerned. When I opened it, my concerns came to reality. The body is crushed and it must be returned. Overall, the guitar looks good but I didn't do much more than open it, unpack it, ...
Service Team:

Thank you! Your voice really let us know where to start! Glarry.

Glarry GP Electric Bass Guitar w/20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By A***s
December 28, 2020
I have no review my order yet
Service Team:

We are so sorry for delay.If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GP Electric Bass Guitar w/20W Amplifier Black Blue Burlywood Red Sunset White Yellow
By M***z
January 09, 2021
Great customer service, easy to deal with!!
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