on September 23, 2020
I am sorry to have to write this review. This is my 3rd purchase from Glarry and both prior have been great fully functioning guitars. Not so with this GST. First issue was the nut was so poorly cut there is no way the guitar can play in tune, next issue the action is so high there is not enough saddle adjustment to compensate for it. But the bigger issue is that the tone controls don't function at all. As for the rest of the guitar, the finish is fine and the neck is straight and adjustabl ...
I am sorry to have to write this review. This is my 3rd purchase from Glarry and both prior have been great fully functioning guitars. Not so with this GST. First issue was the nut was so poorly cut there is no way the guitar can play in tune, next issue the action is so high there is not enough saddle adjustment to compensate for it. But the bigger issue is that the tone controls don't function at all. As for the rest of the guitar, the finish is fine and the neck is straight and adjustable and feet work is fine. I have emailed Glarry customer service but as of this date have had no reply. I can not return this guitar because I need it as a gift and cant wate for a replacement to arrive. Luckily I am able to effect the necessary repairs and give it on time.
Service Team:
Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. We will contact you ASAP.
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