on November 10, 2022
Ok here are the photos of guitar,shows wood chunk out of neck,at the body,the bridge on body when I recieved it was all jacked up,some we're all the way back ,some we're all the way forward and everyone of them were set at different heights,and crooked,I set them all back like my other guitars are,tried playing a song and within first couple picks my e string broke,and guitar is way out of tune,sounded absolutely horrible,I spent over 3 hours trying to get it into tune with my tuners,and it just ...
Ok here are the photos of guitar,shows wood chunk out of neck,at the body,the bridge on body when I recieved it was all jacked up,some we're all the way back ,some we're all the way forward and everyone of them were set at different heights,and crooked,I set them all back like my other guitars are,tried playing a song and within first couple picks my e string broke,and guitar is way out of tune,sounded absolutely horrible,I spent over 3 hours trying to get it into tune with my tuners,and it just won't go into tune,over 30yrs of playing I've never had a guitar I couldn't tune,about all the screws in body we're loose,I tightened all them,it looked like it was just slopped together to ship,if it wasn't for these issues I'd be really happy,cause guitar is beautiful,but after spending so much time trying to get it to work,like it should I just gave up,and I was hoping to use it this weekend and show it off for a gig me & my brothers are doing at our Vfw,but all this shot that in the rear,I'm really very very disappointed,
Robert Park
Service Team:
Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry
on November 11, 2022
Lynn is the best manager,she gave me $90 refund on defective guitar,so I used it to purchase another guitar from glarry,and keeping the defective guitar for a beater or for parts,now if they would just answer my messages to get the tracking number for new one being shipped.
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