on December 30, 2022

How do you go about getting a free guitar to test

on March 23, 2021

I have reached to customer service about a major TWIST in the neck of the recieved instrument. Included pictures and sent them to customer service to have the issue addressed. But was only advised to adjust the neck. A twist cannot be adjusted. The only fix is to replace the entire neck. Tried to hold off on this awful review. But have been met with resistance from Glarry and im not sure as to why. This is my 2nd guitar from Glarry and my GTL was a fantastic instrument. This is such a di ...

I have reached to customer service about a major TWIST in the neck of the recieved instrument. Included pictures and sent them to customer service to have the issue addressed. But was only advised to adjust the neck. A twist cannot be adjusted. The only fix is to replace the entire neck. Tried to hold off on this awful review. But have been met with resistance from Glarry and im not sure as to why. This is my 2nd guitar from Glarry and my GTL was a fantastic instrument. This is such a disappointment to have to review this so low. But currently this experience has cost me more than the 60 dollars for the guitar. As its cost me time to get the issues corrected, as well as the cost for a professional to setup the instrument. All im asking for is to retun the instrument for another, or a full credit refund twords a different instrument. And Glarry customer service doesn't seem to be willing to provide me with any assistance.

on March 23, 2021

Glarry got back with me and went above and beyond. While the instrument was as good of quality as i would have liked, Glarry made it right. Would up the stars if I could. Thank you again, Glarry! Will be buying from this company another time.

on March 17, 2021

Low price for a reason. Cheap material and poor construction. Missing one of the strap holders and arrived damaged. Not what I expected from Glarry. They did work with me to make this right which is the only reason I gave this 2 stars. I definitely regret this purchase. Save your money and keep looking for a better quality acoustic.

on December 04, 2020

Well first off I just wanna say that I think it's cool that you guys have affordable instruments for beginners and classroom environments. I watch alot of guitar reviews and always see glarry. So I figured I would try it out myself. For a $60 guitar it will do for lounging around. It just doesn't stay in tune. I would tune it, play a few chords and boom have to retune. The finish wasn't very good either. I could see where they went lighter and had over spray in the sound hole. The neck is way to ...

Well first off I just wanna say that I think it's cool that you guys have affordable instruments for beginners and classroom environments. I watch alot of guitar reviews and always see glarry. So I figured I would try it out myself. For a $60 guitar it will do for lounging around. It just doesn't stay in tune. I would tune it, play a few chords and boom have to retune. The finish wasn't very good either. I could see where they went lighter and had over spray in the sound hole. The neck is way too thick, just uncomfortable to play. I hate leaving negative reviews especially for a company that helps youngsters get into playing guitar, but it is what it is. Good luck!

on December 02, 2020

Instead of getting the B string I got a D string in place of it. The wood was still a little bit rough.

on July 22, 2020

Nice looking but not playable

on January 30, 2020

Guitar looked great,sat for a few hours to aclimate to home, tuned up and played great...The action a bit high so I checked the neck and has a bit of BOW (up) so I tried to turn TRUSS ROD and it does not tighten at all...Seems its spinning inside neck...SAD...sounds great but hard to play at higher frets because of action...TOO MUCH NECK UP-BOW...TRUSS ROD SIMPLY SPINS FREELY AND DOES NOT TIGHTEN.