on August 14, 2023
I need to return the bass guitar that I purchased from your company on July 24, 2023. The bass guitar is defective. The volume knobs do not work properly. Volume is very low. I have previously asked for a response from your customer service department and asked for a return RL label so that I can send it back within the limited time. Have not heard from them at all. Have checked my junk mail and have not received anything at all. Please call me
at (210- 848-1774 to acknowledge this messa ...
I need to return the bass guitar that I purchased from your company on July 24, 2023. The bass guitar is defective. The volume knobs do not work properly. Volume is very low. I have previously asked for a response from your customer service department and asked for a return RL label so that I can send it back within the limited time. Have not heard from them at all. Have checked my junk mail and have not received anything at all. Please call me
at (210- 848-1774 to acknowledge this message and or send the RL label to my email address at [email protected]. If I don't hear from anyone within a couple of days, I will notify my credit card company for a resolution.
Thank You.
Service Team:
We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes. We'll contact you Soon. Glarry
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