on March 15, 2024
Okay so received the Glarry GT102 the body was in perfect shape upon further inspection tuning and stretching of the strings I noticed that the frets are super scratched and it appears they were hammered in with a waffle faced framing hammer and the fretboard itself wasn't even sanded to smoothness . I will be contacting customer service and see if we can resolve this issue
Service Team:
We apologize for any inconvenience and have escalated your issue to our R&D and QC departments. We're committed to improving our product quality and processes.We'll contact you soon. Glarry