on June 13, 2024
Volien came with a string that snapped on the first lesson. It was Yellow and clearly aged according to the teacher.
Service Team:
We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. We'll contact you soon. Glarry
on July 05, 2024
We experienced some problems with the Violin we ordered at the first music lesson. One of the strings snapped due to age. The rest of the instrument was fine. It was good quality for a student voilen. A employee at Glarry music did reach out unexpectedly to resolve the issue with the stings. Glary music does value their customers and would certainly do business with again.