June 05, 2019
My first case arrived badly damaged. The folks at Glarry were great about it and immediately shipped me out another one. The second arrived with a small gouge in it, but I'm ok with that because this is a value-priced guitar case. I think the problem is that the case is shipped in nothing more than a very large bubble-wrap envelope. I think some additional bubble-wrap or other protection is warranted. A "FRAGILE" sticker might also prove valuable. Overall, I'm happy with my purchase. The case is ...
My first case arrived badly damaged. The folks at Glarry were great about it and immediately shipped me out another one. The second arrived with a small gouge in it, but I'm ok with that because this is a value-priced guitar case. I think the problem is that the case is shipped in nothing more than a very large bubble-wrap envelope. I think some additional bubble-wrap or other protection is warranted. A "FRAGILE" sticker might also prove valuable. Overall, I'm happy with my purchase. The case is just as described on the Glarry website. My guitar fits snugly inside. I have an Alvarez AGW770CEAR. Thank you Glarry!
Service Team:
Thanks much for your advises.
We have passed your suggestions to our logistic department.
We will upgrade our products's pack.