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4.7 5 7363

Electric Guitars Reviews

4.7 out of 5


Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By J***z
March 29, 2021
Not the one i ordered
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department.Our Customer - Service will contact you soon.

March 31, 2021
Awesome customer service, 100+ Stars
Glarry GTL Semi-Hollow Electric Guitar HS Pickups Red
By R***g
March 26, 2021
Dear Glarry, I received my Glarry GTL Semi-Hollow Electric Guitar yesterday. I was disappointed to find that the guitar had been damaged. Please see the photo for a the damage in the F hole. Thanks, Ron
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GTL Semi-Hollow Electric Guitar HS Pickups Red
By J***d
March 06, 2021
Same comment as the case. Shipped seperate, cracked all over. Id give a 0 for the satisfaction if it were possible.
Service Team:

We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GTL Semi-Hollow Electric Guitar HS Pickups Red
By J***n
March 05, 2021
Shipped unplayable guitar 2 tuners didn't tune.Guitar was not new fine scratches EVERYWHERE.Neck had a ding in it . Electronics had been messed with ground wire cut and removed causing loud buzz.Too many issues to list all.This guitar had obviously changed hands several times.When contacting glarry was told to take a bunch of pictures and they would consider exchange.I don't jump through hoops to get service.At the end of the day I have been inconvenienced taking up my valuable time.They shouldn ...
Service Team:

We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GTL Semi-Hollow Electric Guitar HS Pickups Red
By W***l
February 28, 2021
Upon initial inspection of the guitar when it arrived Friday, I found a large crack in the neck pocket. The guitar was shipped loosely packed in a flimsy single wedge shaped cardboard box. All the guitars I've received in the past have been double boxed to help protect from shipper handling. I immediately emailed Glarry to have the defective guitar returned and replaced. I haven't heard back at this point. Once this issue is resolved, I'll post an updated review.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. If you don't receive our reply, please check your spam folder. Glarry

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By W***n
February 23, 2021
2 Giant cracks at the body. They wanted to fix it instead of the money back guarantee. Told them I want my money back. Buyer beware
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

March 02, 2021
Issue was resolved and much appreciated
Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By E***d
January 11, 2021
Almost 2 weeks and I still haven't received the product. When i emailed them it took 2 days to tell me there is a delay. You are probably better off finding a pawn shop. Would not reccomend.
Service Team:

We are so sorry for the delay. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By J***e
January 09, 2021
I had a GTL delivered to my house for an xmas present. When we opened it we found that both the volume and the tone knobs broken off. Upon hearing of the issue, the Glarry support team was very attentive and immediately sent me a replacement with all parts in tact and perfect working order. I was able to plug this one in and was amazed at the intonation and action right out of the box. I am very happy with the guitar and highly recommend it!
Service Team:

We are so sorry for the issues. Maybe the reply letter were in your spam folder, please chect it.If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you.Glarry

Glarry GTL Semi-Hollow Electric Guitar HS Pickups Red
By C***k
January 15, 2021
MAJOR DAMAGE!!! Well, my guitar arrived today. --- I bought this for my daughter for Christmas. It arrived on the 29th. Not too upset about that because I ordered it on the 18th, knowing it could take up to 10 days for delivery. Well, being all excited when it arrived, when I saw the box, I was immediately concerned. When I opened it, my concerns came to reality. The body is crushed and it must be returned. Overall, the guitar looks good but I didn't do much more than open it, unpack it, ...
Service Team:

Thank you! Your voice really let us know where to start! Glarry.

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By J***n
December 23, 2020
I'm not a guitarist but this didn't look and feel like a new guitar. I bought it for someone and he checked it to make sure it was good. This is what he said. When the guitar was received the box was in shambles. It looked like the box had been crushed, fixed then re-taped and shipped out the door to me. The guitar itself was scratched and scuffed along the black and silver metal parts, as if someone already owned it, jammed with it then tossed it aside. Signs of a previous owner show deep embed ...
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. We will strengthen our packaging to avoid such damage. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. By the way, the guitars we shipped are all brand new. Glarry

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By S***n
December 21, 2020
Horrible customer service. Runaround Reply with form letter. No clue of when guitar was shipped or where it is
Service Team:

We are so sorry for the day. Your order Departed FedEx location on Dec.18th.If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GTL Semi-Hollow Electric Guitar HS Pickups Red
By T***n
January 04, 2021
We had some issues,customer service took care of it. Everything is good now. Thanks to Lin for taking care of this issue. Happy with the customer service. I like this semi hollow guitar. Very pretty guitar.
Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By J***s
December 27, 2020
Unplayable out of the box, Neck is back bowed, strings buzz, action has to be very high, bad frets, This is not a quality guitar, and not worth the money. Customer Service do not reply to e-mails, and Wendy from the company says they have replied, but its simply not true.. Feel like i have been ripped off as the guitar will cost the same as new price to get playable. I cant say if other Glarry guitars are this bad, but unless i get a resolution soon, I will be avoiding the brand and contacting ...
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By J***a
December 11, 2020
Damaged guitar
Service Team:

I'm really sorry, please check your email, we have provided you with a solution.

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By P***h
December 07, 2020
I just received a guitar the other day and it did have a lot of issues with it it has a lot of scratches on it it's damaged the strings were broken I am very dissatisfied with it could you please send me another one preferably with no damage this time it would be nice thank you sincerely Paul Uwnawich
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glary

Glarry GTL Semi-Hollow Electric Guitar HS Pickups Red
By f***e
November 28, 2020
Complete junk. Not a chance of this guitar playing properly. The neck pocket floor is at the wrong angle or I should say angles because it has multiple angles cut into it. It looks like every single pass of the machine was at a different angle then the others. This makes the neck impossible to shim. If they would have made all the cuts same as the deepest cut the neck angle would be 15 degrees LOL ! Sorry to break it to ya fellas but if you want to play guitar your gonna have to cough up some se ...
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Glarry

Glarry GST Maple Fingerboard Electric Guitar Black Red
By G***r
July 25, 2020
Great Guitar! Unresponsive Customer Care. NO Expedited shipping I paid for! I would give 1/2 star due to no response about the missing amp that was bundled and shipping me and egg steamer with the amp Tracking number. 5 days and waiting for customer service to respond to my email about the amp see the attached picture of the sent email. If you want a better review I need: 1, a prompt response 2, an expedited delivery of the missing amp' 3, A refund of expidited shipping that did not happen. 4, ...
Service Team:

Dear customer, 1. AMP has been resent, you will receive the tracking number within 36 hours.2. We have upgraded the economic express Fedex Ground for you, and the actual free shipping is Fedex Smart Post. We ship normally within 24 hours, because you need to change the address, the order is delayed for 1 day, we are willing to refund 9.99. 3. Sorry, our system bug, your email was not pushed to our after-sales system, so it was not timely Reply.

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By j***s
July 19, 2020
Back in the day 35 odd years ago I had fair few guitars and amps and actually had a Fender Stratocaster. However things changed after marriage and children. In this period of my life at 58 I just have a classical acoustic. Cuting to the chase, I wanted an electric guitar to have a hobby and learn some music for enjoyment. I bought a second hand guitar but to be honest it was rubbish. I researched You Tube and internet looking for a budget guitar. There was some great reviews for Glarry music an ...
Glarry GST Rosewood Fingerboard Electric Guitar Black Red Sunset
By B***s
July 16, 2020
Where is my guitar? I have emailed you to see if you can file a missing package claim to FedEx as only the shipper can do so and I have not heard anything back
Service Team:

We are so sorry for that. Due to the spread of COVID-19, online shopping has risen dramatically. We are still committed to our same-day shipping guarantee, but the effects of COVID-19 are causing delays with order processing & transportation systems outside of our control. Thank you for your understanding.

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By G***o
June 21, 2020
I ordered the Senset guitar and you mistakenly sent me the Sunburst. The blue guitar is very nice! The previous order Jazz bass was great too. I have 4 Sunburst guitars and really wanted the Senate that I ordered. Gerry Polo [email protected]
Service Team:

Thanks for your feedback, we are so sorry for that. Our after-sale-service will contact you ASAP. Glarry.

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By B***e
June 09, 2020
It's no fault of Glarry but this guitar was lost by FedEx. I contacted Glarry customer service and they promptly refunded my money.
Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By I***y
May 29, 2020
The knob jack plate was loose because it was cut too long on the body and was patched with a different wood. And the first string tuning machine couldn't tune because the gears were garbage and couldn't hold any tension so it kept slipping.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Thanks for your support.

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By D***r
May 19, 2020
I ordered the GST Sunset guitar and the box arrived damaged, and the guitar itself has some scuffs and dings in the finish on the front and back of the guitar. The boxes that Glarry is using to ship their guitars are very weak and flimsy. I feel if Glarry would use stronger boxes for shipping the instruments would be better protected. I bought the Glarry Jazz Bass in White color, it arrived as well with scratches on the front of the bass down by the bridge. I was able to buff some of the scratch ...
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. We will strengthen our packaging to avoid such damage. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Thanks for your support. Glarry

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By K***k
May 11, 2020
Tried to cancel before shipped, status changed from pending to shipped before I was given a response. I did not want this model I wanted the GST and was not able to cancel and now it's shipped! No phone number to cancel! Could have been easy fix!
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We will call you ASAP.

Glarry GTL Maple Fingerboard Electric Guitar Transparent Yellow Green Black Blue Sunset
By M***n
May 04, 2020
Delivered damaged. I sent email to Glarry to find out what to do. Still waiting on a response. But this is the only time I have been disappointed with the shipping. I'm very happy with my other orders and looking forward to doing more business with Glarry. Thank you.
Service Team:

Sorry, FedEx messed up. I responded to you on 4.25, please check the email, we will give you a satisfactory solution.

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By M***y
February 03, 2020
Okay I just wrote a reason review and comments for what happened with the , guitar, the amps, the shipping errors not only with FedEx, it's with the whole order is messed up. I'm trying this again. The the two shipping orders that went out in the same time were incorrect and inconsistent with the order there's FedEx who had different shipping orders. Not only did the electric guitar that came first left the shipping Warehouse down the street at just before 5 a.m. and didn't get there till late i ...
Service Team:

Dear customer: We have multiple warehouses, your order is not in one warehouse, so different warehouses have shipped. I checked the courier and it was sent to the address you provided and it was signed. Our customer service will contact you to check if there are any other problems, please check your email carefully.

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By T***o
December 14, 2019
I never recieved it. If you check fed ex it was shipped to the wrong address. I tried to contact multiple times with no success. I am very upset with your customer service. I have paid for 2 guitars and have only recieved 1. I will be waiting for a response from you but if I don't hear back soon I will be contacting my credit card company to cancel payment. I was really hoping to get this before Christmas. Thank you. Travis
Service Team:

Sorry for the inconvenience, you will received two packages in this order. Another package still in transit, you will receive it in 12/17/2019 probably. Have a good day!

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By C***s
December 07, 2019
Fed X delivered the guitar with the box all crushed and i didn't accept it. Fed X is shipping the guitar back for replacement or refund..
Service Team:

Sorry, fedex messed up, a new one has been sent to you, please pay attention to check.

Glarry GST Electric Guitar White Red Blue Yellow Green Sunset Sky Blue Black
By t***a
December 05, 2019
I've tried several times to contact seller with no reply. Need to have guitar replaced neck is warped nothing lines up. Razor sharp fritz.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer staff had sent email to you, please recheck your email. We will re-call you later. If you have other questions, please contact our customer support center [email protected], we will do everything we can to help you. Thanks for your support.

Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset
By J***l
November 17, 2019
Haven't got guitar yet but when I do I will let y'all know how satisfied I am
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