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4.7 5 7390

Reviews

4.7 out of 5


Glarry GT501 40 Inch Cutaway Auditorium Acoustic Guitar Matte Spruce Front Folk Black Burlywood Sunset
By A***n
January 11, 2019
The guitar plays ok it's a bit rough around the edges and the fingerboard had a few small chips in it. Wasn't expecting much so I'm not completely disappointed.
Glarry GT502 41 Inch Matte Cutaway Dreadnought Spruce Front Acoustic Guitar Black Burlywood
By S***s
December 24, 2018
This is an EXCELLENT deal on a budget guitar. I know it says "beginner" in the write up for the instrument - but you could stick a soundhole pickup in this thing and gig with it. Well constructed. No fills. I'm going to take mine camping and travelling on vacation. Don't think twice about purchasing this guitar. You will be pleased. Fast service and great value. Bravo!
Glarry GV200 Antiqued Matte Solid Wood Violin 4/4 Full Size
By A***s
December 24, 2021
I opened it when it arrived, and after carefully trying to tune it for an hour, the tuning pegs kept backing out several steps. I emailed glarry requesting a return label and refund. Their response was they want me to take it to a repair shop, and they will refund the repair, so long as it is less than the purchase price. What a joke. I wasn't expecting anything amazing, but something more than firewood would have been nice. Telling your customer they are SOL is terrible. This was my 2nd p ...
Service Team:

Merry Christmas! Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

Glarry GV200 Antiqued Matte Solid Wood Violin 4/4 Full Size
By K***g
December 24, 2021
I would love to write a review but the package was somehow lost in shipment and the order was cancelled a month later.
Service Team:

Merry Christmas! Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. Glarry

Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset
By K***s
December 03, 2021
The guitar arrived with a giant ding (through the wood) on the front of the guitar and the neck is chipped. I contacted Glarry with pictures asking for a replacement but have not received a response. Very disappointing because it's a beautiful guitar and I was very excited to give this to my son.
Service Team:

Sorry, we did reply to your email that day, it probably went in the spam folder. We don't have the red guitar in stock, would you like to switch to white black or sunset? I would recommend black, it's our most popular color and I think your son would love it.

December 04, 2021
Since my review (yesterday), I have been contacted by Glarry and they are sending a. Replacement. They said they will send it out right away so that it arrives before Christmas, hopefully the packaging will will be a little more luxurious:)
Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset
By M***n
September 11, 2021
Things were missing. Not totally unhappy but not thrilled either. Not likely to buy anything else here
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

September 21, 2021
Glarry did reach out about my issue and resolve it promptly. If I could change the stars I would make it 4.5 now based on the service
Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset
By J***p
July 19, 2021
I just received mine today thanks for fast shipping. However its a half size for k ids I ordered full size adult.. order number GM20210716TVDX please look into this.
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

July 24, 2021
The management team at Glarry took care of my complaint with fast response and professional support. (Lin) was extremely helpful and shipped out me a new gutar i am extremely satisfied now. Glarry is on its way to the top with affordable prices and good products
Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset
By D***a
June 30, 2021
i was really excited to receive this guitar! but it was 1. shipped to the wrong address (i put 2603 when buying, but 2508 was put on my package) luckily the person called me when they received it !! 2. i was given a faulty guitar lead for the amp and 3. the whammy bar isn't useable, 4. the back cover of the amp was falling out because the nails were not secure. the guitar itself is really cool !!! but i can't really use it. really disappointed :(
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. We would censor more rigidly on the issues. Our Customer - Service will contact you soon.

July 20, 2021
The guitar itself works really well!! Whammy bar and amp were not so well, but Glarry did they best they could to help me out with these issues. Thank you !!!!!
Glarry GT502 41 Inch Matte Cutaway Dreadnought Spruce Front Acoustic Guitar Black Burlywood
By L***d
July 19, 2021
I got my new 502 same day I was going to change strings trying to remove the pins I removed four of them with success the last two a and E string would not come out I end up breaking two of the pins off I tried to go up through the bottom but I was afraid I was going to bust the entire case I contacted Glarry but they did not want to help me, it's a shame because I have already purchased three Glarry guitars you think they would back their customers a little bit better this will be my last purch ...
Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. Our Customer - Service will contact you soon.

July 22, 2021
I really meant to give a five-star rating something happened and it screwed me up and would not let me edit..... Larry is a very good company very happy with their product they stand behind their product and her customer service is great I recommend them
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