Reviews of Glarry Musical Instruments in Glarrymusic.com

Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset

By K***s

December 03, 2021

The guitar arrived with a giant ding (through the wood) on the front of the guitar and the neck is chipped. I contacted Glarry with pictures asking for a replacement but have not received a response. Very disappointing because it's a beautiful guitar and I was very excited to give this to my son.

Service Team:

Sorry, we did reply to your email that day, it probably went in the spam folder. We don't have the red guitar in stock, would you like to switch to white black or sunset? I would recommend black, it's our most popular color and I think your son would love it.

December 04, 2021

Since my review (yesterday), I have been contacted by Glarry and they are sending a. Replacement. They said they will send it out right away so that it arrives before Christmas, hopefully the packaging will will be a little more luxurious:)

Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset

By M***n

September 11, 2021

Things were missing. Not totally unhappy but not thrilled either. Not likely to buy anything else here

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

September 21, 2021

Glarry did reach out about my issue and resolve it promptly. If I could change the stars I would make it 4.5 now based on the service

Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset

By J***p

July 19, 2021

I just received mine today thanks for fast shipping. However its a half size for k ids I ordered full size adult.. order number GM20210716TVDX please look into this.

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. We have already reflected your question to our development department and quality control department. We would censor more rigidly on our products and improve their quality. Our Customer - Service will contact you soon. Glarry

July 24, 2021

The management team at Glarry took care of my complaint with fast response and professional support. (Lin) was extremely helpful and shipped out me a new gutar i am extremely satisfied now. Glarry is on its way to the top with affordable prices and good products

Glarry 36inch Burning Fire Style Electric Guitar w/ 20W Amplifier Red Black Sunset

By D***a

June 30, 2021

i was really excited to receive this guitar! but it was 1. shipped to the wrong address (i put 2603 when buying, but 2508 was put on my package) luckily the person called me when they received it !! 2. i was given a faulty guitar lead for the amp and 3. the whammy bar isn't useable, 4. the back cover of the amp was falling out because the nails were not secure. the guitar itself is really cool !!! but i can't really use it. really disappointed :(

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for GLARRY. We have already reflected your problem to our logistic department. We would censor more rigidly on the issues. Our Customer - Service will contact you soon.

July 20, 2021

The guitar itself works really well!! Whammy bar and amp were not so well, but Glarry did they best they could to help me out with these issues. Thank you !!!!!

Glarry GT502 41 Inch Matte Cutaway Dreadnought Spruce Front Acoustic Guitar Black Burlywood

By L***d

July 19, 2021

I got my new 502 same day I was going to change strings trying to remove the pins I removed four of them with success the last two a and E string would not come out I end up breaking two of the pins off I tried to go up through the bottom but I was afraid I was going to bust the entire case I contacted Glarry but they did not want to help me, it's a shame because I have already purchased three Glarry guitars you think they would back their customers a little bit better this will be my last purch ...

Service Team:

Sorry for the inconvenience caused to you! We appreciate your support for Glarry. Our Customer - Service will contact you soon.

July 22, 2021

I really meant to give a five-star rating something happened and it screwed me up and would not let me edit..... Larry is a very good company very happy with their product they stand behind their product and her customer service is great I recommend them