May 16, 2024
The guitar arrived barely playable. Interestingly, the strings were not close to being in tune; typically after shipping guitar strings are going to be out of tune, but the low E and A were at least a 5th above the right notes and the B and # were nowhere near pitch, suggesting the guitar was never tuned at the factory at all. If someone had tuned it, they would have noticed that the B and high E strings buzz all the way up the neck. The nut isn't cut correctly, the bridge is dialed too high, an ...
The guitar arrived barely playable. Interestingly, the strings were not close to being in tune; typically after shipping guitar strings are going to be out of tune, but the low E and A were at least a 5th above the right notes and the B and # were nowhere near pitch, suggesting the guitar was never tuned at the factory at all. If someone had tuned it, they would have noticed that the B and high E strings buzz all the way up the neck. The nut isn't cut correctly, the bridge is dialed too high, and the very wide frets are creating buzz all over the place. What a disaster. If Glarry would simply add $25 to the price and actually do the adjustment at the factory, this would be a reasonable beginner instrument.
Service Team:
We apologize for any inconvenience caused! Thank you for your support of the Glarry brand. We have forwarded your issue to our Research and Development Department and Quality Control Department, and we will strengthen our control over product quality and continuously improve our quality. Glarry